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Welcome to the Penryn Surgery Website

Penryn SurgeryPenryn Surgery aims to provide high quality patient centred care.

We are constantly trying to improve our services. The website provides helpful information about the services we offer, those available elsewhere locally and includes some additional health information for you.

By clicking on this link you can order your repeat prescriptions online


 
CHANGES TO ORDERING YOUR PRESCRIPTIONS

Penryn Surgery, Mawnan Smith Surgery and Stithians Surgery no longer accept any requests for prescriptions over the telephone. All future requests for prescriptions will need to be either by written request to the surgery, by using your repeat medication slip or ordered on-line.

Together with other practices in the area and nationally we have been encouraging people not to ring for prescriptions. We now intend to take this further as it has been found to lead to safer prescribing and improved telephone access.

To request a repeat prescription in future please do one of the following:

1.Keep the tear off half of the previous prescription, tick the medication you require and drop the slip into the blue box at the surgery.

2. Fill in one of the forms provided on the prescription desk giving full details of the name, strength and dosage

3. Post your request to us. If you require the paper prescription to be posted back to you, please enclose a stamped SAE

4. Online with SystmOnline available through our website penrynsurgery.co.uk or there are mobile apps available from the Apple App store or Android Play Store
You must sign up at the surgery to use on-line services. Please bring current photo ID and a personal email address to any of our receptionists to receive your username and password.

Whichever method you choose, please allow 2 full working days for your prescription to be ready and a further day if you collect your medication from a pharmacy or dispensary.

Due to an increasing number of requests for repeat prescriptions to be ordered urgently, priority will only be given to medication which you need within 24 hours to prevent you becoming severely unwell. Emergency medication includes : diabetic medications, inhalers, angina sprays, anaphylaxis pens and epilepsy medication.

Most medications can safely be missed for a few days and you may be advised that your prescription will be issued routinely. Emergency prescription requests are not requests for medication which has been ordered late. We will not issue urgent prescriptions for items that can be bought over the counter.

If the doctor feels your medication cannot be missed, the item will be issued and will be available for collection from 5.30pm.

 

**** STAFF VACANCIES ****

Due to reorganisation within the teams at Penryn Surgery, we have 2 exciting job opportunities available to work as part of the hardworking and friendly reception team.

 FULL TIME (37.5 hrs per week) RECEPTIONIST

 FULL TIME (37.5 hrs per week) HOLIDAY & SICKNESS COVER RECEPTIONIST

 PART TIME (16 hrs per week) RECEPTIONIST

These vacancies will include working from Monday to Friday based at Penryn Surgery, hours will range from 7.00am to 6.30pm. All 3 vacancies are permanent positions.

The successful candidate must have good computer skills and IT knowledge, excellent customer service skills, be hardworking and have the ability to use their own initiative in these extremely busy roles. A good sense of humour is also essential!

Full training will be given, uniform provided (after the 3 month probation period) along with the chance to join the NHS pension scheme.

For further enquiries please contact Carly Whitbread (Reception Manager) on 01326 372502 or by emailing carly.whitbread@nhs.net

CLOSING DATE: 11am Monday 28th November 2016.

 Application form and Job description can be found in the following links.

Job Description - Receptionist

Application form - Receptionist

Job Description - Holiday & Sickness Cover Receptionist

Application form - Holiday & Sickness Cover Receptionist

Job Description - Part time Receptionist

Application form - Part time receptionist

Application form - Part time receptionist 

 

(Site updated 30/11/2016)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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